ABOUT NILE ABENTEUER SAFARIS.
We are an African owned Tour & safari operator with the main office based in Kampala, Uganda. Nile Abenteuer Safaris organizes epic trips not only in Uganda, but also Rwanda, Kenya, Tanzania and Zanzibar. We present a wide range of packages to our hug client base, including wildlife safaris, gorilla tours, beach holidays, cultural expeditions, short and long hikes and epic adventures. All safaris are guided by a team of carefully selected local, professional and experienced tour guides, who have worked in the tourism industry for more than 10 years.
Integral to our mode of operations are incredibly high levels of customer service. Our experienced team of tour safari consultants always concentrate solely on the level of service our clients receive and a 24/7 emergency call center is maintained to make sure all trips run as planned.
Nile Abenteuer’s reputation and brand has been built upon the fact that we offer value, while at the same time affordable. We do our best to lead the industry safety standards at all costs, including those rare situations when we have to deal with a crisis.
The flawless journeys we plan ensure that clients have an incredibly excellent experience from the arrival day till the last taste of Africa. Our signature meet and greet services by professional guides and fabulous tour consultants offer a unique window into the fascinating world of this great African continent.
Whether you are looking for a short wildlife safari or an adventurous hike / trek or just a luxurious beach vacation to your favorite African destination, Nile Abenteuer got you covered!
OUR KEY COMPETENCIES.
People.
We boast of an exciting team of well-motivated and passionate consultants, managers and guides who go out of their way to plan and execute world-class tours and safaris to thousands of our happy clients. Their proactive approach, experience and ability to advise and deliver successful travel ideas. We strongly believe that if we take care of our clients, they will take care of our company! Our team is therefore always aligned to this notion and strategic direction of deliver quality services.
Our 24/7 service.
We don’t take chances, neither do we take excuses and this is made possible through our all-day all-night emergency call center which is manned by our able tour consultants to make sure the service is delivered in full not in halves.
Guaranteed Customer Care.
Our dedicated customer care personnel is always happy and ready to provide personalized support and assistance. We do not just stop at the end of the trip, we go an extra mile to do a post-trip check and request for feedback from the client, either through direct phone call or email. Through this we are able to offer and maintain high standard services.
We also undergo regular quality assurance monitoring, evaluation and surveys to ensure nothing is left to chance in delivering on our promise.
Our staff is also well trained to handle unexpected issues that may arise from the suppliers and they are willing to intervene on behalf of clients as may be required from time to time.
WE LOVE GIVING BACK.
We’ve always believed in giving something back to the communities from where we operate. Since the company’s beginnings, a percentage of our profits has gone towards giving back to community through providing efficient education and play services to the underprivileged children.
Our main objective is to enhance children development through school, play and skills development and it’s incredibly important to us and something we’re happy to talk about with those clients who are willing to support or pay a visit either at the start or end of their safari.
To learn more about our charity activities, please visit Ramu Children Centre’s website - https://www.ramuchildrenscenteruganda.org/